Error message while setting up Observation Planner account

Asked By 20 points N/A Posted on -
qa-featured

Hi,

Why am I getting an error message while setting up an Observation Planner account?

I have attached a picture of the error dialog.

OccultWatcher

OccultWatcher

Could not connect to the Observation Planning Service.

There is no internet connection to the server may be down.

Microsoft.Web.Service3.Security.securityFault: An error was discovered processing the <Security> header –> System.Exception: WSE065:

Creation time of the timestamp is in the future. This typically indicates lack of synchronization between sender and receiver docks. Make sure the

docks are synchronized or use the timeToleranceInSeconds element in the microsoft.web.service3 configuration section to adjust tolerance for lack of

docks synchronization.

End of inner exception stack trace

at Microsoft.Web.Service3.Security.Utility.Timestamp.CheckValid()

at Microsoft.Web.Service3.Security.Utility.Timestamp.LoadXml(XmlElent element)

at Microsoft.Web.Service3.Security.Utility.Timestamp.ctor(XmlElement element)

at Microsoft.Web.Service3.Security.Security.LoadXml(XmlElement element)

at Microsoft.Web.Service3.Security.Security.createForm(SoapEnvelope envelope, String localActor, String serviceActor)

at Microsoft.Web.Service3.Security.ReceiveSecurityFilter.ProcessMessage(SoapEnvelope envelope)

at OccultPlanner3.WSE.OPServiceFilterIn.ProcessMessage(SoapEnvelope envelope)

at Microsoft.Web.Service3.Pipeline.ProcessInputMessage(SoapEnvelope envelope)

at Microsoft.Web.Service3.WiseProtocol.FilterRequest(SoapEnvelope requestEnvelope)

at Microsoft.Web.Service3.WiseProtocol.RouteRequest(SoapServerMessage message)

at System.Web.Service.Protocols.SoapServerProtocol.Initialize()

at System.Web.Service.Protocols.ServerProtocolFactory.Create(Type type, HttpContext,HttpRequest request, HttpResponse response,

Boolean&abortProcessing)

OK

Please clarify.

Thanks.

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Answered By 0 points N/A #134282

Error message while setting up Observation Planner account

qa-featured

Hi,

One of the requirements of Occult Watcher is an internet connection. The speed of the internet connection is not a matter but a connection is required to get data from the server.

The error you are facing is probably because you are not connected to the internet or because your server may be down. So please check your internet connection first. Try visiting websites like www.google.com or www.yahoo.com to see whether your internet connection is working or not.

An alternate solution is to check whether the URL of the observation planner service is correct or not.

It should be similar to the one shown in the screenshot below:

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