Error E1AD3212 with Symantec Backup Exec System Recovery

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Yesterday, I uninstalled Symantec Backup Exec System Recovery due to compatibility issue with other program. And this is not easy since Windows is not allowing me to uninstall it. When I try to re-install Symantec BESR, and finished all the installation and copying setup, I restarted my computer. When it opens, I was in the continuation of the installation setup window, I received an error. I posted the screenshot of the error I am receiving. Please kindly help me in resolving this issue.

Symantec Backup Exec System Recovery

Error E1AD3212: You do not have sufficient privileges to perform this operation. See help for more information about security settings.

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Answered By 0 points N/A #124700

Error E1AD3212 with Symantec Backup Exec System Recovery

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Hi Rose,

Here are the following steps which can help you solve your issue:

  1. Uninstall Backup Exec System Recovery through Add & Remove Programs
  2.  Update the firmware and drivers use for all mass-storage controllers on the system that is reporting the error; even if the drives on a specific controller is not going to be a part of the backup process.

  3.  

    Temporarily disconnect any non-internally attached drives (i.e. SAS’s, LUN’s, 1394, USB, etc.)

     

    Temporarily uninstall all filter driver base-applications that monitor or perform maintenance tasks to the remaining drives (i.e. Defragmentation, AV, Security, etc.)

     

    I hope it helps,

     

    Zorian

     

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