Error with DOORS saying failed to start browser

Asked By 50 points N/A Posted on -
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Hello Pro,

After the system configuration when I try to download the browser it went pretty well and good. However, when I try to open the browser for the time I ended up with an error message. I did everything to default settings and I have windows operating system with 64bit. Then I tried to reinstall it again but no luck I got the same error message. Please help thanks.

DOORS report

Failed to start browser. Is your browser configuration correct:

%programfiles%Internet Exploreriexplore.exe

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Answered By 70 points N/A #187764

Error with DOORS saying failed to start browser

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In order to fix your issue, you’ll have to correct the path in DOORS to the “Web Browser” as below:

  1. Login to DOORS client with an “Administrator” user.
  2. Under Database Explorer of DOORS, go to Tools >> Options.
  3. Open “Settings” tab.
  4. Go to “Miscellaneous” section.
  5. Click “Browse” to figure out the right path to “Web Browser”.
  6. Browse for the browser path. For example, in the case of Firefox, the path will be “C:Program FilesMozilla Firefoxfirefox.exe”. This depends on your browser’s installation directory.
  7. Select the file and press “Open”.
  8. Click Apply >> OK.

Now, your error won’t bother you again.

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