Error 0x800736b1 in Windows Live Photo Gallery

Asked By 10 points N/A Posted on -

Hello! I found the following error message; does anybody know what it means?

I have a fresh Windows Vista install and have just actually downloaded and updated everything.

Windows Live Photo Gallery

A problem is preventing this photo or video from being displayed.

Error code: 0x800736b1

Please need to solve this. Thanks a lot.

Answered By 0 points N/A #91459

Error 0x800736b1 in Windows Live Photo Gallery


For safety measures run your computer in Safe Mode by holding F8 key in the main time your computer is in the way of booting up.

  1. Click the start button in Safe Mode,
  2. Click on all programs and then click on Windows update.
  3. Follow the on screen prompts you see.
  4. After finalizing the process restart the computer.

Option two: Run a Virus Scan

This is like something else that is automatically run at certain intervals on your computer. However, a virus could have been missed by your antivirus in its last scan or a virus could really be in your system, therefore an additional scan may prove to be quite useful


Find the anti-virus icon on your desktop.

  1. Double click the icon to open it.
  2. Choose the Full System Scan option.
  3. Run a complete scan.
  4. Permanently delete any and all viruses that have been automatically put into quarantine.
  5. Restart your computer to allow changes to take effect.

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