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Type: Question
Author: Linda daniel
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I have Microsoft Lync 2010 installed on my Windows XP computer. I cannot log in to my account in MS Lync.

I tried logging in to other PC and it went successfully with the same username and password that I used in connecting when using my own PC.

But I am getting error when using mine. I tried restarting my system for countless times and yet, the error below is still showing.

Please someone lend me a hand and help me with this.

Thanks.

Lync

Cannot sign in to Lync

The user name, password, or domain appears to be incorrect. Ensure that you entered them correctly. If the problem continues, please contact your support team.

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# Comment Id: 46127

Hi Linda,

This problem may appear because your Lync 2011 incorrectly handles the web ticket that was issued by 2011 Lync Server. Below are some resolutions to fix your problem:

I hope it might help you solve your issue.

-Zorian