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Every time I opened my Photoshop it always hanged and there is a message appeared that adobe Photoshop cs 5 has stopped working.

It always happened every time I opened it. What do I need to do so I can use my Photoshop again?

adobe Photoshop cs 5 has stopped working

Adobe Photoshop CS5

Adobe Photoshop CS5 has stopped working

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# Comment Id: 61044

First thing first do you have the latest version of ATI?

What video card and OS? Before telling me that you can try this basic thing which is try turning off OpenGL in the preferences > performance tab and restart photoshop.And let me know if you face anything further.

Thank you.

Mr.Golam Mostafa

# Comment Id: 115569


I suggest you to perform the following troubleshooting steps:

> Enter into Safe Mode by restarting the computer and tap the F8 key.

> Try running the Photoshop application in Safe Mode.

> If you get the same error message is Safe Mode, I suggest you to perform a Clean Boot on your computer. This helps in identifying if any third party application is causing the issue.

> To perform a Clean Boot, type MSCONFIG in the Run command and press enter.

> Under the General tab, select the “Selective Startup” and click on “Apply”.

> If performing a Clean Boot does not help the issue, try logging in to the computer as a different user.

> This should fix the issue. Just in case if the issue still exists, try reinstalling the Photoshop application.

Thanks and regards,

Skarbos Jay.

General tab, select the “Selective Startup” and click on “Apply”