Add/Remove Windows component problem in Windows XP

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My computer operating system is windows XP SP3 .When I tried to Add/Remove windows components it says "Setup was unable to open information file firefox.inf contact your system administrator. The specific error code is 0x2 at line 0."

What is the solution?

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Answered By 0 points N/A #112548

Add/Remove Windows component problem in Windows XP

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Hi,

You have the error code 0X2 at line 0 that mean that component is cause the error is IE

It is easy to resolve just follow my steps:

  1. Open run from star menu.
  2. Type sfc/scannow.
  3. Press Enter.
  4. Hold Ctrl+shift.
  5. CD/DVD window will opened.
  6. If System file checker will returns any error it will ask you to enter CD/DVD.
  7. Else there is no errors.

If every thing is quit follow those steps:

  1. Download View save it in your computer.
  2. Run View.exe then select log to query application system.
  3. Double-click VIEW.exe then under select:Select log to query.
  4. Under Select retype to list, select:Error.
  5. Choose the radio button of 20 in 1 to 20 box.
  6. Click start.
  7. It will open the Note pad.
  8. Press Ctrl+A and then Ctrl+C.
  9. Click in the reply box and right button click and choose past.

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