Add On Error Ids_ss_name Ids_ss_version

Asked By 30 points N/A Posted on -

Hello good day and I have in my system McAfee Virus scan installed and it is of 8.8 Version. I have started it with a patch of bundles and reminded that minimum of 2 systems some message as the report is being listed and is not so descriptive for our users as it stating ids_ss_name ids_ss_version.

Error I am getting as Would you like to modify with existing Add-On IDS_SS_NAME IDS_SS_VERSION
Location : C:program Files (x86)Common FilesMcAfeesystem….
Install add-ons only from authors whom you trust.
Allow this installation

It is very helpful to me if anyone provide me the solution for this query.

Thank You.


Best Answer by Sharath Reddy
Best Answer
Best Answer
Answered By 550585 points N/A #152781

I think you are trying to install an add-on to your antivirus or maybe to your web browser like Mozilla Firefox.

It seems that they have the same way when installing an add-on where it asks the user whether to allow the installation or not. If you know that this add-on is really from McAfee antivirus, you can click on the Allow this installation button so the program can proceed on installing it.

Just restart your computer if the system asks you to. If after booting the system that dialog box appears again, cancel the installation then check your computer for any possible errors. Use a disk utility application to check the system. 

For a much thorough diagnostics on the system, use a disk utility application like PC Tools Performance Toolkit.

Restart the computer again after this.

If the dialog box appears again, cancel the installation then uninstall McAfee antivirus from your machine then install it back.

Then try installing the add-on again.

Answered By 0 points N/A #152782

Hello Carl,

I suspect compatibility issues to be the possible cause of the issue that you are getting during  the installation of McAfee.

To resolve the issue therefore you will need to do the following:

  • First, you will need to cancel the McAfee installation that is currently running.
  • And then you will go to your system properties and check the version and types of applications that are supported by your OS.
  • After verifying that you will need to either download or get the right version of McAfee that matches the system specifications and then use it for installation.

Hope this helps.




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