Windows Live Messenger could not sign in.

Asked By 10 points N/A Posted on -

I am having strange trouble with my MSN. It says:

“Windows Live Messenger could not sign in because the ID you entered does not exist or incorrect. If you have forgotten the password, click forgot your password.”

At the bottom of the main Messenger windows shows the following error:

Error code: 80048823

Does anyone know the reason for this error?

Best Answer by alana huston
Answered By 5 points N/A #79830

Windows Live Messenger could not sign in.


If you disabled your firewall in the past, it may still be blocking the messenger. Try restarting it and see if this helps in anyway. If this does not, then simply uninstall your current and try having some less troublesome firewall. There are also chances that messenger does not have the proper permission to use the internet under effect of firewall.

Are you typing your password correctly? Are you typing it with correct case?

If you are using the MSN Messenger 7, click the tools menu > options > connection category. Click advanced settings button and uncheck all options and okay.

Check your IE Security settings. Open IE > tools > internet options > advanced tab > scroll to the security section and verify that “Check for server certificate revocation” is unchecked.  Also verify that Use SSL 2.0 and 3.0 are also checked.

Open IE > tools > internet options > and click delete files button and then delete cookies button.

Best Answer
Best Answer
Answered By 0 points N/A #79832

Windows Live Messenger could not sign in.

  1. You can resolve this problem by visiting the Windows Live website.
  2. Simply verify your sign-in references, go to then log in with another  account
  3. Now input  your Windows Live ID the one you previously  used and the right password, then sign in.
  4. You will be asked to fill some characters. Make sure to provide the characters correctly. Then log in to open your account.
  5. You can also try to reset your password.  Go to then log in with another  account
  6. Input your user ID, and press down “For your password”
  7. Simply follow the instructions to reset your password.
  8. There’s a big chance that, as a requirement  you need to provide the correct answer for some secret questions, the answer you provided upon registration.
  9. Once you’re done resetting your password, you can now start updating the settings.

Once you effectively logged in with the use of correct information for your  account, you can now delete the former saved references, and input your updated references or credentials.

You can update your references or credentials by logging- in on the messenger window.  Now input your email address and password. To save your log-in information, choose the “Remember me and remember  my password” then press down sign in.

 Visit the website of Windows Live ID , if ever the error message is still keep on occurring, so that you can get back to your account.

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