Why is my MadCap Flare inconsistent in performance?

Asked By 0 points N/A Posted on -
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Some issues are arising with my MadCap Flare. Windows 7 has flare in it and I use it.

The MadCap Flare is creating troubles while performing. Its functioning is non-consistent; few times it works and the other times it crashes. The only solution I could come up with is to uninstall and then re install flare because I cannot find the cause of the difficulty.

Kindly lend me a hand in knowing that either windows 7, or hardware or flare is creating the problem.  
 
 
 
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Answered By 55 points N/A #109636

Why is my MadCap Flare inconsistent in performance?

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Initially make sure that you are enlaced with the following:
 
• Supported Operating Systems: Windows XP Service Pack 2 or later, Windows Vista, and Windows Server 2003, Windows 7 (32 and 64 bit).
 
• Required Software:
Microsoft .NET Framework 3.5 SP1 or later
Microsoft SQL Compact Edition (Installed on a first use run of Flare)
• Pentium 4 or higher processor with at least 1024MB of RAM and 420MB of available hard drive space.
 
• Microsoft Internet Explorer 7.0 or later
 
• Adobe Acrobat Reader
 
• Java Runtime Environment (JRE) 6.0.15 or later (for Adobe AIR compiling and for use of the equation editor)
 
• Optional Microsoft Word 2003 or greater with the latest service pack (for Word Output)
 
• Optional Microsoft Outlook 2003 or greater (32bit only) for sending review packages
 
• Optional Adobe FrameMaker version 7.0 or greater with Distiller (for FrameMaker Output and PDFs from FrameMaker Output)
 
• Optional for viewing Adobe AIR Outputs: Adobe AIR Runtime
 
• Optional for Version Control: Microsoft Visual SourceSafe 2005, Team Foundation Server 2005, 2008 or 2010, Subversion 1.5.3 or later
 
• Optional for use of the equation editor and for generating PDFs with equations: Design Science Ghostscript
 
• Optional for use of the equation editor and for generating PDFs with equations: Design Science Ghostscript
 
• Supported Web Browsers for Web Help Output: Internet Explorer 7.0 or later, Firefox 3.5 or later, Safari 4.0 or later, Google Chrome
 
After you are convinced and positive of the presence of above mentioned requirements, then re-install the software. After the installation you better make use of a registry cleaner to clean up any extra or attached flare to Windows 7. 
 
If the issue is still unresolved, the trouble is with your Windows, uninstall and then re-install it, and then install the flare again.

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