USB device not recognized NeatDesk Desktop Scanner

Asked By Patricia C Lahr 20 points N/A Posted on - 04/25/2015

The scanner "USB device not recognized…" What is the cause of this problem? Please tell me what are the proper driver that I can download from the internet, which is free and not affected with virus, from legit site, that will resolve my problem with this scanner and any device that I will connect with it. Please tell me detailed instructions on how to connect this right away to photoshop after scanning the document it will open right away the image in that software.

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• Question Category: Peripherals

Answered By Sidratul Muntaha 5 points N/A #192677

USB device not recognized NeatDesk Desktop Scanner

Hello,

Whenever any USB device connected to a USB port doesn’t function properly, then this problem arises. You can fix the issue by following these steps.

First of all, disconnect your device from the USB port and connect it again. If didn’t work perfectly, try another port. Most of the time, it’s the USB port that makes such issue.

Next, make sure that you have installed the proper driver for your device. You can get the software for your NetDesk Desktop Scanner from here.

If still not fixed,

1. From Start menu, type “device manager” >> hit Enter.

2. Expand “Universal Serial Bus controllers” section.

3. Right-click on each controller >> select “Uninstall”.

4. Restart your system.

Hope that your USB device is working perfectly now.

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• Posted on - 04/29/2015
• Question Category: Peripherals