Update Kaspersky Rescue Disk 10 error

Asked By Hall Allen 80 points N/A Posted on - 10/21/2012

Hello everyone

I am using windows 7 32 bit sp1 OS. Yesterday I tried to download a kaspersky rescue CD from the link:

 http://support.kaspersky.com/faq/?qid=208282173

But now when I am trying to update the rescue disk 10 using the kaspersky internet security 2010, I am getting an error.

The screenshot of the error is as follows:

Kaspersky Internet Security

Error updating Kaspersky Disk Image (Unexpected error)

Solutions available

OK

Does anyone have any idea how can this problem be solved?

I am really looking forward to your suggestions and comments.

Kindest regards

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• Question Category: Anti-Virus

Best Answer by AlfordCharisse

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Answered By Bridget Cara 0 points N/A #193249

Update Kaspersky Rescue Disk 10 error

Hello Hall,
The screen shot you have captured doesn’t tell any error code which could be used to identify the type of error. Click on the “Solution available” option and see if it could be fixed. Another option which you can choose is complete download of the rescue CD instead of updating the iso of an older version.

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Answered By AlfordCharisse 0 points N/A #193250

Update Kaspersky Rescue Disk 10 error

Hello Hall,

This type of errors can be resolved by doing the following actions.

1- Always make sure that you are connected to the internet while downloading Kaspersky

2- Check you network cable connected with your PC 

3- Make sure that you have enough storage space on a disk

4- Try to create again the rescue disk

I hope this might help you.

Thanks

 

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• Posted on - 10/21/2012
• Question Category: Anti-Virus