Unhandled Exception with HSTouch Interface Design Software

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I’m having an error when starting my Home Seer HSTouch Interface Design Software.

It is so frustrating since I purchased this software for $199.95.

If I am correct, does the error is stating some issues with JAVA?

I encountered an almost similar error before but not with HSTouch software and manage to resolve by a friend.

If anyone here who has an idea on how to fix this, Can you help me please?

Thank you.

HSTouch Designer – Sample-Project

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

Object reference not set to an instance of an object.

See the end of this message for details on invoking just-in-time [JIT) debugging instead of this dialog box.
*********Exception Text********
System.NullRelerenceException: Object reference not set to an instance of an objec
at HS TouchDesigner.StartUp.SetConnectionStatusReal()
at HS TouchDesigner.StartUp.SetConnectionStatus()
at HS TouchDesigner.StartUp.xf6cdc1b28f5b8a05(Object xe0292b9ed559da7d, E
at System.EventHandler.lnvoke(Object sender. EventArgs e)
at System.Windows. Forms.Form.OnLoad(E ventArgs e0
 

Details                       Continue     Quit

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Answered By 55 points N/A #105324

Unhandled Exception with HSTouch Interface Design Software

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You can eliminate the chance of errors by installing the following things first and then moving on.

Install the latest version of JAVA SDK from Sun website. There are two packages available. JRE and JDK. Download and install both of them.

Download the latest .NET Framework. Because it has update libraries that will allow few applications to work perfectly that depend on it.

Update the software after doing the above steps. There is a beta release of the software to address such issues because the majority of the users are facing such problems and they have released it.

If you still can't figure out the problem then it is time to contact the support team.

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