Unable to start MS Excel 2013 after the upgrade

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I was using Microsoft Office 2010 and it was working perfectly. Recently I have upgraded it to Microsoft Office 2013. The upgrade went perfectly fine. But from then I am unable to start MS Excel. It is opening the window and then getting stuck. Nothing seems to be progressing at all. I have looked into the task manager and it is consuming lots of resources/CPU. I have stopped and restarted MS Excel several times, but no use. I have restarted the system also but still no luck. What could be the problem here? Can somebody help me out here.

Answered By 0 points N/A #191712

Unable to start MS Excel 2013 after the upgrade


Hi Reuben J Turner,

This problem occurs when you open Excel 2013 under Windows 8, it would crash

instantly, leaving me a message: "Excel 2013 has stopped working".

There are some solutions to fix problem by yourself.

Solution 1: Repair Office 2013

In some cases, it may happen that one of the files necessary to the

well-functioning of your Office 2013 applications has been damaged,

deleted or corrupted after a brutal shutdown.

Control Panel>> Programs and Features>> Microsoft Office 2013(find in the list)>>change

Solution 2: change the default printer

When you open an Office document, such as an Excel  the application attempts to communicate with the printer to figure out the margins supported by the default printer. If  that communication fails, the application (ie. Excel) crashes. All you have to do is change the default printer.

Close all Office applications>> control panel>>right click on Microsoft XPS Document >>choose Set as default printer.

Solution 3: start in safe mode, disable add-ins

Start Excel  in Safe Mode so that it doesn't load any add-in potentially crashing the application.

Press the Windows+R>> Excel.exe /safe>> File menu>> Add-Ins>> COM Add-ins>>OK


Okello Kelvin

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