Unable to move messages to trash

Asked By 820 points N/A Posted on -


I hope someone could help me with this problem that I have for quite some time now. I don’t have that much time to research and browse for other forums and sites because I’m busy. Sorry for this. But I still hope someone would answer my question.

I just updated my iPhones' software to the latest version as my friend suggested me to do. But for some reasons, after I updated it, I can't delete the messages that I have on my mail.

I don’t want my inbox to be crowded with unnecessary mails.

Unable to Move Message

The message could not be moved to the mailbox Trash.


If someone knows how to fix this error, please do tell me by replying to this post.


Best Answer by Kevin22
Best Answer
Best Answer
Answered By 0 points N/A #127312

Unable to move messages to trash


Hi Chloe-Jones,

Don’t panic as I have a guaranteed solution on how you can go back to deleting your messages and thereafter, send them to the mailbox trash.  It appears as if the settings on your phone have been changed accidentally so that the Mailbox Trash is not active.

First, on your iPhone, go to Settings.  Once you’re on the Settings page, click on mail.  Here, you’ll have an Advanced button, kindly select that.  Now, on the next screen, you should be able to click on Deleted Mailbox.  Now, all you have to do is to click on the “trash” button and this should be located right under the section, “on my iPhone”.  If it has a check already, please just check it again and save the changes you have made.  Now, you should be able to send messages to the Trash once more.

Good Luck!

Answered By 80 points N/A #127313

Unable to move messages to trash


This error is usually occurred when a user tries to delete an email using the device. In order to fix this issue follow the steps below”

1. Go to the “Home” button and select “Settings”.

2. By scrolling down find the item “Mail, Contacts, Calendars”.

3. Type your email account and then find “Advanced”.

4. In the box type in INBOX next to / after IMAP Path Prefix.

5. Press “Home” button and reopen your email and see that the problem has gone.

Answered By 45 points N/A #127314

Unable to move messages to trash


Hi Chloe-Jones

Go this Techyv article, here you will get your desire answer as well you can enrich your knowledge by gathering huge information about the common error of iPhone.

Top Common 10 iPhone Errors

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