Asked By
Francisca
0 points
N/A
Posted on - 10/15/2011
HI,
I downloaded and installed Thunderbird last week and tried to installed it to my laptop.
But the following error message encounters during the installation process and consequently the installation was not successful.
How can I resolve the problem?
Error
Thunderbird could not install the file at
file://c:/downloads/minimizetotray_plus-1.0.8-fx+tb6sm-win.xpi
because: Unexpected installation error
Review the error Console log for more details-203
OK
Thanks,
Fancisca
Thunderbird could not install the file at
There are two possibilities here, Either you don't have the permission to install in the computer or your downloaded software is corrupted.
Solution 1: If your are not the administrator of the computer, then you are not entitled to do anything in the computer, unless the administrator give you the same level of his account or you belong to the power users. To fix this, ask for permission to install the software or give you the right access to do it yourself.
Solution 2: Download the software once again and try installing it and see if there might be some corrupted files. You might also consider reinstalling the browser associated with Thunderbird more specifically Mozilla Firefox.
Answered By
lee hung
75 points
N/A
#92326
Thunderbird could not install the file at
Hi Francisca,
I will advice that you try downloading thunderbird from their official website. The link is written below:
https://www.mozilla.org/en-US/thunderbird/
Maybe you have downloaded a damaged or corrupt installer. Try the link above for a free thunderbird download.
Hope this helps.
Regards,
Lee Hung.
