Setup error, unable to open a SQL connection to the database

Asked By 10 points N/A Posted on -

Hello everyone,

I am facing an issue in the setup of my system. By completing all the steps in the setup menu, I reach a window which says "Setup is examining your system. Please wait".

But this examination cannot be completed; an error breaks up on the screen.

The screenshot of the error is given below:


The following problem was found while verifying that the system meets the installation requirements:
Unable to open a SQL connection to the Master database
Call Technical Support
It failed to meet the system requirements.

Anyone else facing this problem? If yes, please do let me know.

We'll discuss it over skype and may be our discussion leads to a solution.

Looking forward to your response.



Answered By 0 points N/A #143888

Setup error, unable to open a SQL connection to the database


Which software are you using for the install?

The matter can be very well solved by the use of a connection making tool. The master database is somewhere that is not currently available for the setup. Once the connection is made, the master table communicates with the SQL client to connect to the master database. As such the connection fails due to

1.       The Connection path is not found.

2.       The drivers required for finding and recognizing the format of the database is not available.

3.       See that the driver path is OK and the database path is correctly chosen. See whether the port for the database is correctly selected.

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