Recuva – Device Not Ready When Recovering a File

Asked By 30 points N/A Posted on -


I am using a freeware version of Recuva and I'm finding it difficult to recover a file I accidentally deleted. 

When I perform a scan it does recognize them, but I try to recover and get the following error message ("The device is not ready".)

Thanks in advance.

Best Answer by Luker Malcom
Answered By 0 points N/A #147381

Recuva – Device Not Ready When Recovering a File


Dear user,

Recuva freeware is a good software for recovering removed data. Since you are using recuva freeware,

You get this error might be because the device is beyond simple software recovery.

But try these,

1.  Try running recuva in safe mode.  If you still get the same error message

I would suggest you to reinstall this application using another setup file.

Thank you.

Best Answer
Best Answer
Answered By 0 points N/A #147382

Recuva – Device Not Ready When Recovering a File


Here are some steps that you can do to fix this problem with Recuva:

  • If you have your computer set to hibernate or sleep, disable it for the mean time.
  • Go to your DEVICE MANAGER by clicking on Start button, right-click MY COMPUTER and select PROPERTIES. Select DEVICE MANAGER.
  • Look for USB ROOT HUB and right-click on each one of them. Go to PROPERTIES and under POWER MANAGEMENT, uncheck “Allow the computer to turn this device off to save power”
  • Look for USB SETTINGS and disable both on battery and plugged-in.
  • Go to HARD DISK and change the minutes to 290000.

Start resanning again using Recuva and this should work fine.


Answered By 574175 points N/A #305344

Recuva – Device Not Ready When Recovering a File


If you receive that message when recovering your file then you are probably recovering it from an external drive like a USB flash drive or external hard drive. If you are recovering your file from an external hard drive, try disconnecting the USB cable from the USB port and then connect it to a different port. Try recovering your file again and see if it works.

This is the same for USB flash drive, transfer it to another USB port then see what happens. If this doesn’t work, try scanning the drive for errors. Download PC Tools Performance Toolkit and install it on your computer. Once installed, start PC Tools then go to “Recovery” tab and click “Repair Drives.” Select the drive from the list then select “Surface Scan” under “Select Drive Operation.”

Click “Start” to begin the scan. If no problem was found, try using PC Tools to recover your file. In PC Tools, go to “Recovery” tab and click “Recover Lost Files.” Select the scan type and the drive. Under “Scan by file type,” you can select the file type or just leave it as is. Click “Start Scan” to begin the scan.

Recovering files with PC Tools

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