The problem is with installation of my Office 2013 Home Premium

Asked By Dibri Avery 60 points N/A Posted on - 09/16/2012

Hi Experts,

The problem is with the installation of my Office 2013 Home Premium.

While installing Office 2013 on my system a Setup Error appeared that Microsoft Office Professional Plus 2010 was found on my system.

Do I need to uninstall Office 2010 first?

Please help me.

Setup Error

We can't install the 64-bit version of Office because we found the following 32-bit

programs on your PC:

Microsoft Office Professional Plus 2010

Please uninstall all 32-bit Office programs, then retry installing 64-bit Office. If

you want to install 32-bit Office instead, please run the 32-bit setup.

 

                                                                                                      OK

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• Answer Accepted: Yes
• Question Category: Microsoft Office

Best Answer by Johnstoon Leen

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Answered By Clark Henf 0 points N/A #147582

The problem is with installation of my Office 2013 Home Premium

Hi,

There was a conflict with the version of the installer that you used. It says that the previous version of Microsoft Office that you installed on your computer is in 32-bit while the one that you are trying to install is in 64-bit. To solve this, you have to fine an Office Premium in 32-bit.

Hope this helps. Good luck!

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• Posted on - 09/16/2012
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Best Answer

Best Answer

Answered By Johnstoon Leen 0 points N/A #196953

The problem is with installation of my Office 2013 Home Premium

Hi Dibri Abery

Well you are trying to upgrade 64bit version of office on 32bit version of office which just cant do that.

You should know that with office 2013 all the various products should be on same "bitness"

you cant mix the 32bit version and 64bit version

what you have to do just uninstall your 32bit office product

Now install your 64bit product 

but you must know that in 32bit version of office 2010 there is more functionality then 64bit office 2013 which is not yet fully upgraded.

I hope you'll like my solution and can easily resolve your problem. Good Luck!

Regards,

Johnstoon Leen

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• Posted on - 01/22/2013
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Answered By Dibri Avery 60 points N/A #147583

The problem is with installation of my Office 2013 Home Premium

Thank you, guys, for all of the marvelous solutions. Johnstoon Lee, you are right. I was trying to upgrade the 64-bit version of Office on 32-bit version. Thanks for giving me an idea why this problem was going on, which I did not know about. Based on your suggestion, I have uninstalled the 32-bit Office product and then installed the 64-bit product. It’s amazing! No more problems and no more error messages appearing. I also noted your tips, too. Thanks, friend.

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• Posted on - 05/22/2013
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Answered By Randall D Brown 10 points N/A #147584

The problem is with installation of my Office 2013 Home Premium

This problem is occurring because your operating system is not 64-bit. To check operating system open computer and click on System Properties and check it is 32-bit or 64-bit operating system. Here provided all solutions are good but my recommendation also visit another Techyv post where is described well about this problem.

Error while installing a 64bit Office 2013 Home Premium

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• Posted on - 04/12/2014
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