Problem in Family Tree Maker 2012

Asked By 20 points N/A Posted on -

Please fix this problem of loading the Family Tree Maker 2012 as shown below?


Unable to download installation data from the web.

Best Answer by Diano hartyu
Best Answer
Best Answer
Answered By 0 points N/A #138534

Problem in Family Tree Maker 2012


Take note of the Requirements given Below from the Family Tree 2012 User Guide:

Minimum Requirements:

Operating System Microsoft Windows® XP SP3 / Vista™ / Windows® 7 (32 or 64 bit)
Processor 500 MHz Intel Pentium® II (or equivalent)
Hard Disk 639 MB for installation
Memory 512 MB of RAM
CD-ROM Drive 2x CD-ROM (required for installation)
Monitor 800 x 600 resolution

Recommended Requirements:

Operating System Microsoft Windows® XP SP3 / Vista™ / Windows® 7 (32 or 64 bit)
Processor 1 GHz Intel Pentium® III (or equivalent)
Hard Disk 700 MB for installation
Memory 1 GB of RAM
CD-ROM Drive 32x CD/CD-R (Some supplemental products require a DVD-ROM drive.)

1024 x 768 resolution

If you still receive the error even if your computer passed the requirements, try checking the connectivity of your internet. Internet connection is required to download other files needed to run the Program.

Answered By 20 points N/A #138535

Problem in Family Tree Maker 2012



Although Family Tree 2012 from updates automatically, some users needs to download it manually, what version are you from? Anyway, parallel have to be configure to deal with CD's. And you will succeed if you use virtual box instead of parallels. Here are steps to do when you install Family Tree 2012:

a. Create a folder on a desktop > move installation file into it.

b. Insert thumb drive E: 

c. Change destination folder to the thumb drive > click set up application from there.

Because you failed to install, you might need to uninstalled it before you success in downloading family tree 2012. Configure file in Family Tree Maker 2010 or 2011 and temporarily remove security/antivirus programs. Click Start > control panel > add/remove programs > family tree maker > remove.

Answered By 590495 points N/A #328041

Problem in Family Tree Maker 2012


The “Family Tree Maker” software is not free software. It is a commercial software with no provided trial version. If you are installing it when this error happened, check your internet connection. Open your web browser and visit a website then try clicking some links. Verify that your internet connection is working.

If there’s a problem, try disconnecting the network cable from the network port then plug it back in. If this doesn’t work, disconnect the other end of the cable from the Wi-Fi router then connect it back. If this doesn’t work, restart the router. If the router has a power button, press it to turn it off then unplug it from the power for about twenty (20) seconds.

Press any button on the router to discharge any leftover power or to power cycle. After this, plug the router back to the power and turn it on. If you are installing the latest version, check the system requirements and verify that your computer meets those requirements. The latest version at the moment, Family Tree Maker 2019, supports Windows 7, Windows 8.x, and Windows 10.

It requires 2 GB RAM, 900 MB free space, and 1024 x 768 minimum screen resolution. If you have a valid license, try downloading the installer again. For more information or to purchase a new version, go to the Family Tree Maker home page.

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