Problem with Autodesk 3ds Max

Asked By 0 points N/A Posted on -

Hello, I have a problem with Autodesk 3Ds Max 2011.

I had no problem installing it, but now after the start up and loading I’m getting an error message:

Reset Ribbon?

The main Ribbon configuration file is possibly corrupt. Reset to factory defaults?

Yes No

I’m using Windows 7, but I didn’t have any trouble with Max 2010 before so I’m not sure what could be wrong now.

Thank you for the help, I greatly appreciate it.

Answered By 0 points N/A #94549

Problem with Autodesk 3ds Max


You are experiencing a corrupted 3D max program.

It could be that installation process did not go very well that's why you are experiencing this problem. To solve the problem:

Solution 1:

Simply reinstall the program back or remove it first before installing it again. You might also want to download another copy of the program to make sure that you have a working installer. This solution will surely work as long as the installation process is a success.

Solution 2:

Revert back to the previous 3D max version that you are using. But this is only if you are having a hard time with your current version because it is not working so I suggest that you use this for the mean time until you haven't solve the problem yet.


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