PINsafe Client 3.8 configuration error

Hey, I am using Android 2.2. and I have trouble configuring the PINsafe Client 3.8.
Everything seems to be working fine and I followed all the steps correctly but I’m still getting the failure error message:
Failure
Please check your settings or try again later.

I’m not sure what I could be doing wrong so any explanation is welcome.
Thanks in advance.
