Performing Factory Reset For Fitbit Charge Hr Error

Performing Factory Reset For Fitbit Charge Hr Error

Hi, errors like these bare quite common and you may derive some help by performing a factory reset. There are various steps to perform one. You can also try restarting your Fitbit for initial troubleshooting. If that does not help, please consider a factory reset:

• Take a charging cable and insert it to a USB port and the other end to a tracker.
• Long press and hold the button for a few seconds and without releasing the button, remove the cable from the tracker. After doing so, wait for another 8 to 9 seconds.
• Let go of the button, wait for one second and long press it again.
• You will see “ALT” and a white screen flash. After this let go of the button.
• Long press the button again. When you will feel the tracker vibrate, release the button and press it again.
• You will now see “ERROR.” At this point, release the button and hold it down again.

• At this point, you will see “ERASE”. Now release the button which will turn the fitbit OFF.

• Now to turn it on, you can either long press the same button or connect charging cable to the tracker while the other end is connected to a USB port.
• If your tracker displays “0.00,” the reset was successful.