Nokia Software Updater fails to update

Asked By 0 points N/A Posted on -

Hi there,

I had this kind of error when I tried to update my Nokia suite. Also I cannot make the update manually because I have the same error. I cannot run the suite because is asking for updates and I can’t skip it. Can anyone help me please to make the updates ?

Thanks !

Nokia Software Updater for Retail 4.1.0

Update package was not found on server

Downloading package for the selected device failed.

Answered By 590495 points N/A #183544

Nokia Software Updater fails to update


If you are using Nokia PC Suite in managing the contents of your Nokia Lumia 620 as well as in updating the handset’s software, I don’t think it’s possible. Nokia PC Suite is meant only for older Symbian and S40 series handsets. Therefore it can’t be used on Nokia Lumia 620. As an alternative, you can use Zune PC Software to manage and update your phone.

It is around 100.77 MB. The Zune software supports Windows XP Service Pack 3, Windows Vista, Windows 7, and Windows 8. If you are using Windows XP Service Pack 2, you need to update to Service Pack 3 to use it. You can also download Zune from Zune Software 4.8. This is much bigger than the Zune software above which is from Windows Phone.

Zune Software 4.8 is around 270.5 MB. Use any of these Zune versions to update your handset and you should be able to find an update for your phone’s firmware.

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