No Internet Connection after Waking Up my iPad 2

No Internet Connection after Waking Up my iPad 2

Hello Kenny!

This is a well known problem with iPad2. It’s true that for some cases when the iPad2 is on sleep mode for quite some time and you wake it, it would show that you are connected to a network but you can’t access the internet. You have already done some of the troubleshooting steps which is good. We can clear out resetting your router to the factory settings since it’s been done and your IP address is just fine. You mentioned you tried the method where you hold down the Power and Home button, so on and so forth, but it looks to me like you did not do this correctly.

Here are some solutions that have worked for iPad2 owners like you:

1. Let’s start with the method you tried but this time I’ll walk you through it. First, Turn off your router completely. Now on your iPad2, go to your “Settings” then “General” then proceed to “Reset”, from here choose “Reset Network Settings. ” Restart your iPad2, hold down the “Power” button, the red “Power Off” slider should come up, now slide it off. Once it shuts down completely, hold the “Power” button down, don’t let go until you see the Apple logo. Now, turn your router back on and let it reboot completely. If your iPad 2 doesn’t prompt you to join the network when the router is fully on, go back to your “Settings” and then choose WiFi select Manually Join your Network. See if this solves your problem.

2. Try this one out, when your iPad2 is asleep go to a place nearby that also has a “WiFi” connection. Wake it up in the vicinity and see if you are able to connect to the internet from there, if you can, it would be a router problem unless of course you have the same router brand.

3. If you think it is a router problem, access your router via your computer or laptop. You can open the control panel by entering a specific IP address on your PC like 192.168.1.1 or 192.168.0.1. It would depend on your router’s manufacturer. Since you didn’t mention this you can go ahead and search how to do it on Google or check your router manual. Once inside, there should be a setting or option called “QoS” (Quality of Service), if it is enabled, disable it and save your settings. Go ahead and see if it fixed your problem.

4. There is another option in your router that is responsible for automatically saves power. This Power Saving setting should be set to “Off” or “Disabled”. Try your iPad2 once you are done.

5. Your router’s firmware may need updating as well. Go ahead and check for a newer firmware version of your router and update your router. Restart your router once you have done this.

6. Try to assign a specific IP address or static IP address to your iPad2 and see if it makes a difference, you can do this by entering the DHCP options.

7. Under any circumstance do not restore you iPad2 to factory settings like what the people at Apple would suggest, that will not correct this problem. But if you are desperate and have tried everything that is up to you.

8. You can also borrow or buy another router (not the same brand as yours) and see if it performs better. If your router still has warranty you can opt to have it replaced.

That’s all for now, I hope this has made a difference.

Good Luck.