My Outlook application hangs when I move mails

Asked By 0 points N/A Posted on -


I use Outlook for receiving and sending my mails. Now, when I am trying to move the mails to personal folders from the inbox, Outlook hangs and I am always forced to use the task manager to close the Outlook application. This problem keeps repeating itself whenever I move the mails. Someone please provide a solution for me. Thank you.



Best Answer by Carl Jack
Answered By 0 points N/A #108036

My Outlook application hangs when I move mails


Configure Outlook Express to not be the default Simple MAPI client before you import the mail items. To do this, follow these steps:

  1. Restart your computer, and then start Outlook Express.
  2. On the Tools menu, click Options.
  3. On the Connection tab, click Change to open the Internet Properties dialog box.
  4. On the Programs tab, click an e-mail application other than Outlook Express in the E-mail list. Click Apply, and then click OK.
  5. Click OK again to close the Options dialog box.
  6. Exit Outlook Express, and then restart Outlook Express.

    You can now import or export messages.


You may have to reconfigure some settings. Outlook may cause errors when

you set Outlook Express as you default SMAPI (Simple Messaging application interface) client.

To make changes:

Restart your computer and open Outlook Express.

Click tools >> click Options

Click connectiion >> change>>internet properties

Click programs>>click email application>>apply>> OK

Exit the application and restart your computer

All the best.


Kind regards


Best Answer
Best Answer
Answered By 10 points N/A #108037

My Outlook application hangs when I move mails


Hello Holly,

The following are the situations that could lead to your outlook application freezing when you try to move the mails:

  • You have not installed the latest updates on your computer, and then you will need to run the Windows Updater to install the latest updates.
  • Outlook may be in use by another process, and therefore you will need to check that and stop it.
  • An add-in that you installed recently may be interfering with Outlook, and therefore you will need to go to the control panel and get rid of it.
  • Your mailbox may be too large.
  • Your Office 2010 programs may be having issues and therefore you will need to repair them.
  • Outlook data files may have become corrupt or damaged and as a result they cannot be transferred.




Login/Register to Answer

Related Questions