Hi,
I would like to know what could be the reason my MSWord is not saving my file. I'm trying to save a file but when I press save, a new Save As box appears, pressing save again will reproduce another box, which appears more like an infinite loop. What can I do to solve this problem? Can it be MSWord or a virus in my System?
You could try any of these:
1. Try uninstalling, then re-install it.
2. Move the file in the directory a path higher than the original.
3. Go to Run, then type "normal.dot . Delete all these files then run MS Word, go to help then click Detect and Repair.
4. Delete your Temporary Internet Files
5. Un-install MS Word, do a System Restore. Open MS Word again and let it fix itself.
Hope any of it helps!
Hello Scott,
One quick solution to your problem is by disabling background saving option.
(Background saving option allows your Microsoft Word to write your document to disk while you are still typing it.)
This option can create problems when saving large files
To disable this option, go to file>options>advanced.
Under the advanced tab, scroll down until you find the Save Section
Uncheck "Allow background saves" option then click "ok".
Save your document.
Hi,
You should try repairing your Word installation. Repair your installation by following these steps:
Disconnected Network Drive is another possible cause of this problem. You should note that the usual sign of a disconnected network drive happens when you go to the Save As dialog box and Word crashes or freezes. Try these steps:
This sounds more like a virus hit your computer. Try scanning your computer for virus infection. When a computer or system is completely infected, the performance of the machine goes down very poorly. Booting Windows takes forever and most of the software are not working. If your antivirus is also not working, it means the infection crippled the security program.
In this case, you need a virus removal tool to remove the virus. Download Sophos Virus Removal Tool. Once installed, start Sophos then wait for the virus signature database to get updated. When updating is complete, click to start scanning your computer. Sophos scans everything on your computer including devices connected via USB port.
When a virus is found at the end of the scan, remove it then repeat the scan over and over until it no longer detects a virus. Don’t disable your antivirus when using the tool. Sophos works alongside any antivirus program you may have. Note: this is not an antivirus so don’t use it as replacement to your antivirus. It is just a tool to remove hard-to-detect viruses.
It doesn’t have real-time protection like what antivirus programs provide. This tool will automatically stop working when it reaches the end of its usability period. If you want to continue using it, you have to download the program again. On the other hand, if your system turns out clean, just try to uninstall and reinstall Microsoft Office Word. Click “Start”, “Control Panel” then “Add or Remove Programs”.
Scroll down and select Microsoft Office then click “Change”. On the next screen, make sure “Add or Remove Features” is selected then click “Continue”. In the “Installation Options” screen, set Microsoft Office Word to “Not Available” then click “Continue”. If you are prompted to restart the computer, click to restart the system.
After booting, repeat the same steps then in the “Installation Options” screen, set Microsoft Office Word to “Run from My Computer” then click “Continue”.
