Missing Deleted Items in Outlook 2007

Asked By sophie stewart 70 points N/A Posted on - 11/05/2011

I am trying to help a friend  in using Outlook 2007. He configured his email into Outlook 2007 but he encountered a problem in the deleted items folder. All the deleted emails disappeared immediately which is very unusual. Do you have any idea why is it happening? Is there a setting that will save all the deleted emails on the deleted items folder? Help me on this please. Thanks.

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• Question Category: MS Outlook

Answered By Zorian Crust 80 points N/A #105501

Missing Deleted Items in Outlook 2007

Hello Sophie,

 

Try creating new outlook profile and let me know if it solve your issue. To be able to create new profile on outlook, you can do the following steps.

• Go to start and click run
• Type in control panel
• On a dialog box, open your mail set up
• Click show profiles on dialog box
• Click promp for a profile to be used in the General tab
• Create an account by filling in your desired username, password and email
• Click ok
• Click add new email account in the dialog box
• Click Next
• Click finish

You can also start outlook using the resett folder switch. Just go to START and then Run. Type in outloox.exe/resetfolders. Or you can visit the link below for more information.

https://www.howto-outlook.com/

 

-Zorian

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• Posted on - 11/05/2011
• Question Category: MS Outlook