Asked By
DennisO
0 points
N/A
Posted on - 10/19/2011
Hi,
I am using Lightroom for my photos and I normally catalog these images to be organized.Â
I tried importing two (2) catalogs into one (1) when I got this error message, see screenshot below. Â
Well, I have just upgraded from version 2 to 3 and I did not experience this when I used version 2 to catalog my images.Â
It was just a simple import so I may have not missed anything.Â
You guys here might help me and show me what’s causing the problem. Â
Thanks in advance.
Lightroom could not import this catalog because of an unknown error.
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Answered By
Shane F.
0 points
N/A
#94096
Lightroom import catalog error encountered
Hi,
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Your problem occurs if the catalog you're trying to import was upgraded from Lightroom 2 to Lightroom 3, and there are photos in catalog that are missing or offline. Try the following:
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In the working catalog, go to Library — Show Photos in SubFolder and make sure this feature is unchecked. This will give you an image count for each individual photo in your catalog.
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In the Grid View, make sure you have Index Numbers turned on to count the actual thumbnails. You can turn on Index Numbers by right clicking a thumbnail in Grid View, choosing View Options, and then checking Index Numbers.
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Now go through folder by folder and match the folder image count on the left, to the index number count in the Grid View. In my case there were 3 TIF files that Lightroom was not seeing.
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Next I saved the metadata to the files in the folder with the missing images by going to Metadata — Save Metadata to Files.
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Highlight the folder on the left, right click, and select Remove to temporarily remove the folder from your catalog.
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Now go back to the file menu and choose Import Photos to re-import the folder. In my case the image counts now matched up, and I was able to import the working catalog into my master catalog.
I hope this helps.
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Shane
