Internal error while launching Spotify on Windows 7 OS

Hello,
I would like to ask a question:
I was trying to launch Spotify on Windows 7 build 7077.
I run as admin and have changed the compatibility settings but still get the same problem:
Spotify
An internal exception occurred (Address: 0x0)
Please contact [email protected]
What to do?
Do I need to install Windows update to make it work?
Or maybe re-install Windows?
Thank you
Merre
