Internal Bluetooth doesn’t work and show “USB device not recognized” message

My Internal Bluetooth doesn't work. A message pop up saying "USB device not recognized". I'm using Dell Vostro 1200. I don't understand why it says USB device not recognized, my Bluetooth is internally built-in not external.
I ever used my Bluetooth before, it works fine. What I know, if my Bluetooth works, the Bluetooth icon will appear at the bottom of the screen, where I can right click them and start choosing the options either send file or receive file.
But every time my Bluetooth doesn't work, a message "USB device not recognized" will appear and once I click the notification message, the recommendation given will be Try reconnecting the device. If Windows still does not recognize it, replace the device. Is that mean I have to replace my internal Bluetooth?
Can someone help me how to fix this thing?
