Intel(R) High Definition Audio HDMI (?)

Asked By 250 points N/A Posted on -

Hello everyone!

I have a serious problem here please help me find the problem.

I was installing WINDOWS XP yesterday. I properly boot the boot priority device and successfully loaded the Windows on the desktop. When I install the drivers, the screen prompted me "error" and when I check in the device manager I found this "Intel (R) High Definition Audio HDMI (?)"

What does this mean? Is it the audio driver not compatible with the Windows XP? I really don't get the point of this. I have already searched for the solution thru online but I didn't see possible solutions.

Is there a problem with my computer or just the driver?

Please anyone can share their ideas feel free to answer.

Thank You.

Paul Mark

Best Answer by Gannie Krobert
Best Answer
Best Answer
Answered By 0 points N/A #104021

Intel(R) High Definition Audio HDMI (?)


“Intel® High Definition Audio HDMI(?)” in your device manager means the installed is conflict with the hardware installed. Sometimes this happened when the driver is corrupted. The virus can cause corrupted files or drivers.

It can be also a hardware problem. Sometimes cause this problem is losing connection of the device on the slot. So you need to consider all those things in order to fix the problem.

Here’s some solutions for you to do with to fix your problem:

1. Reinstall the Driver. You need to delete the installed driver first before reinstallation to make sure that the old driver is completely removed.

Losing connection of the device

To remove the driver: Open your device manager, select the conflict hardware (item on the list that has “?”) or your “Intel® High Definition Audio HDMI (?)” then click the “Uninstall Icon” or the desktop computer with an X in red over it located in your Device Manager dialog box toolbar.

Proceed on Installation: Click the “Scan for hardware changes” icon on the toolbar. Looks like desktop computer with a magnifying lens in front of the desktop computer. After detection, hardware driver installation wizard appears on the screen. Just follow the wizard and provide the installation disk if asked.

2. Download updated Driver. Some hardware drivers don’t support on higher operating systems. Updates are available on manufacturer’s support website. If the manufacturer doesn’t have support site you can search on Google for available drivers.

WARNING: downloaded files from un-trusted sites may contain malware. Free your download file from virus first before installation. Then re-install the driver – follow option No. 1 for the installation.

3. Work Inside your hardware. Disconnect your device. Using a pencil eraser to clean or remove the stain on the device terminal. Remove dust or any dirt on the device hardware. Plug the device in the slot then reboot your computer.

WARNING: Be sure to disconnect your computer plug on the outlet to prevent electric shock before opening the computer assembly. If on your boot-up the operating system detected new hardware, just follow the wizard to install the driver. And if it is not, check your device if it is working now.

4. Repair/Reinstall the Operating System. Sometimes improper installation of an operating system may cause hardware problem. This option will help you to clean the conflict drivers installed in your hardware registry so that you may proceed with installation of your device driver in a clean operating system.

5. Check the BIOS setup. Built-in sound card devices can be enabled and disabled in the BIOS. To go to BIOS set-up, restart your computer, during the POST (Power on self test), hit Del or F2 or Ctrl+S, or F10 on your keyboard depending on your Motherboard. Usually you will see a “Press Del to run BIOS Set-up” on the screen during POST.

Locate your hardware profile on the BIOS, and if you see the option Enable Built-In Sound Card Device or anything sounds like Sound Card Device, change its value with “Enable”. Changing value on the Bios may be done by pressing PageUp/PageDwn, F5/F6 or Plus/Minus on the key pad depending on the installed BIOS in your computer.

After enabling, save and Exit or press F10 then it will prompt you if you want to save changes or cancel. Just answer the prompted question with a Yes. Wait for the computer to reboot. After reboot, check your device if it is already working. Just follow other options if it is still not working.

6. Purchase a New Sound Card device. After all those solutions above were performed and nothing happened, your sound card device maybe won’t work anymore so you need to replace it with a new one.

Note: if you can’t do physical hardware troubleshooting, call a computer technician for you to fix the problem.

Purchase a New Sound Card device
Answered By 0 points N/A #104022

Intel(R) High Definition Audio HDMI (?)


Hi Paul,

Is this the first time you install a Windows XP? From what I see your sound card is onboard.

Did you use the driver of the motherboard to install the driver for your sound card or any device attach to your motherboard? If you did, then your drivers are not updated, and it’s not compatible for the OS you install.

Here is the link where you can find the driver for your sound card, click DriverGuide – XP Drivers, Windows 7 – Drivers, Printer Drivers, Audio Drivers, CDROM Drivers, Network Drivers, USB Drivers, Device Drivers, Driver Download.

Just create a free account and you're ready to search and download for FREE the correct driver for your sound card.

And one more thing, why don’t try to Install the latest version of OS like Windows 7, I’m sure that it can detect all drivers in your motherboard.

Hope this can help,


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