I need some help with my Macintosh

Asked By 60 points N/A Posted on -


I need some help with my Macintosh, I can’t enjoy it because I can’t install adobe flash player. When I launch its installer, an error prompt saying "adobe flash player quit unexpectedly" pops-up. Some applications such as the DVD player won’t work but that is not my main concern.

The installed graphics drivers seem appropriate, as such, effects such as the transparent menu bar and water ripple effect are still able to run. Does this mean that this isn’t a graphic related issue?

System info:

Processor: AMD FX 4100

Motherboard : 990FXA-UD5

Graphics Cards(2): GTX 560 ti

RAM: 16 GB

Error report:


Process: Adobe Flash Player Install Manager [1861]

Path: Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
Identifier: com.adobe.flashplayer.installmanager
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launched [124]

OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9

Interval Since Last Report:          7365 sec
Crashes Since Last Report:          723
Per-App Crashes Since Last Report: 5
Anonymous UUID:                     

Crashed Thread: 0

Exception Codes: 0x0000000000000001, 0x0000000000000000

Thread 0 Crashed:
0  dyld                              0x8fe3138d _sysenter_trap 3
1  dyld                              0x8fe0d1e6 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) 372
2  dyld                              0x8fe0d063 _dyld_start 51

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0xffffffe4  ebx: 0x00000002  ecx: 0xbffffc5c  edx: 0x8fe30b8a
  edi: 0x0000c000  esi: 0x8fe30a05  ebp: 0xbffffc68  esp: 0xbffffc5c
  ss: 0x0000001f  efl: 0x00010246  eip: 0x8fe3138d  cs: 0x00000017
  ds: 0x0000001f  es: 0x0000001f  fs: 0x00000000  gs: 0x00000000
  cr2: 0x8fe3138a
Logical CPU: 0

Binary Images:
0x8fe0c000 – 0x8fe3eaa7 dyld (195.6 – ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 1123
    thread_create: 0
    thread_set_state: 253

VM Region Summary:

ReadOnly portion of Libraries: Total=280K resident=188K(67%) swapped_out_or_unallocated=92K(33%)
Writable regions: Total=8368K written=12K(0%) resident=20K(0%) swapped_out=0K(0%) unallocated=8348K(100%)
REGION TYPE                      VIRTUAL
===========                      =======
Stack                              64.0M
VM_ALLOCATE                          4K
__DATA                              172K
__LINKEDIT                          76K
__TEXT                              204K
mapped file                        200K
shared memory                        12K
===========                      =======
TOTAL                              64.7M

Best Answer by Cristina McCormick
Best Answer
Best Answer
Answered By 0 points N/A #191325

I need some help with my Macintosh


Please check below step to resolve this issue.

1. Go to Flash Player and Open up the Finder.

2. Navigate to your system hard drive (Macintosh HD).

3. Go into the Library and select Preference Panes folders.

4. Inside Preference Panes find out "Flash Player.prefPane". Copy that to a desktop.

5. Once copied, delete the original (you'll be prompted for your password.)

Now check whether it charges or not.

Answered By 0 points N/A #191326

I need some help with my Macintosh


Have you tried to reinstall Adobe Flash Player? If you are receiving issues, verify the following:

1. Check if your computer is allowed to install Flash Player. Check for the minimum system requirements to install it.

2. Check if you have an old Flash Player installed in your computer. If Flash Player is installed, you will see the following box that shows the version of your Adobe Flash Player:

3. Download and install the latest version from the link below:

Adobe Flash Player for Mac PC

4. Verify that your computer has enough space to install Flash Player.



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