I need help to fix the printer error on my Windows 10 PC – a problem prevented the document from being scanned. Restarting the printer did not work.
One of the following methods will help you to fix the error – a problem prevented the document from being scanned.
Method 1
a. Open PC Settings.
b. Open Devices Settings.
c. Click on Printers & scanners.
d. Remove the device that has an issue.
e. Add a printer or scanner.
f. The device will be detected.
g. Click on Add device.
h. Try to do your work now.
Method 2
a. Open the Windows Store.
b. Search for Windows scan app.
c. Download the app.
d. Launch the app to solve your problem.
Method 3
a. Press Windows + R on your device.
b. Type services.msc and press enter.
c. Double-click on the WIA service.
d. Change the startup type to automatic.
e. Start the service if not running.
f. Restart your PC.
g. You will not face any error.
