I can’t access my external disk drive

Asked By Pamela Curtis 0 points N/A Posted on - 12/08/2011

I own an external hard disk and I want to check it for errors. Thus, I performed error checking from Properties >Tools. 

I ticked the two options: “Automatically fix file system errors” and “Scan for and attempt recovery of bad sectors”. 

For a while, I believed it stopped scanning so I decided to click the Cancel button and then the disk is unserviceable. 

It displayed a message: “X: is not accessible. Access is denied." 

I encountered that message again after I attempted to check for errors. 

Kindly help me with my problem.

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• Question Category: Hard Drives

Best Answer by Thompson Locker

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Answered By yehdilmangymore 0 points N/A #120459

I can’t access my external disk drive

Just Right Click on My Computer and click on manage.

Go to Disk management and format your external drives.

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Answered By Thompson Locker 10 points N/A #120462

I can’t access my external disk drive

Were you able to access the files on the disk properly without any problem before that incident occurred.

Because, the error stating that the external hard drive is not inaccessible could be a simple problem due to a loose cable and you can fix it by making sure that the USB cable connecting the drive to the computer is not loosely attached.

You may try changing the USB cable and using another and see what the response will be.

You may also try changing the ports that you are using to connect the drive to the computer, because faulty USB ports may be another possible cause to the problem. Either the port on the hard drive is faulty, or the port on the computer.

You will need to troubleshoot that.

Regards
Thompson Locker

 

 

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Answered By mavspencer 0 points N/A #120463

I can’t access my external disk drive

Hi Pamela,  follow these steps to troubleshoot your External Hard Disk

1. Restart your Computer

2. Press and hold F8 until you see the Windows Advance Option.

3, Select Safe Mode and wait until you see Safe Mode notification and click Yes to begin Windows in Safe Mode.

4. Go to My Computer and check if you can access your External Hard Drive.

If you can access your External Hard Disk then probably the chkdsk deleted or have been corrupted the boot program of your External Hard Disk.

Follow these steps:

1. Right click on the drive and click Properties.

2. Click Sharing tab and select Advance Sharing.

3. Check the "share this folder" box, And on the lower part select Permission.

4. Check all the 3 boxes (Full Control, change and read) under Allow and click Apply and then click Ok.

Then restart your Computer.

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