How to solve phone and modem option’s error?

How to solve phone and modem option’s error?

Hi Merrit,

There are 2 things you have to check up before to solve this problem.

Go to Control Panel and check these items.

1. Region and Language.

2. Location and Other Sensors. (In Windows 7)

Let's take the 1st one.

When you get the Region and Language dialog box, you will see a Location tab. Just simply click it.

Check whether you got the same problem in this drop down also.

Let's take the 2nd one.

When you get the Location and Other Sensors, click the Default Location in the below of the left panel. Then the default Location screen will appear.

You can get the same screen from the Location tab on Region and Language dialog box we use in the 1st step.

There you also get a Country/ Region drop down. Check whether you got the same problem in this drop down also.

If the problem still remains, there must some malfunction going on your control panel. It may be due to some dirty job of a malware.

You have to clean your registry.

Go to Run dialog box and type there regedit.

Follow these paths

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionTelephonyCountry List

Did you see any list? If you see any list, don't worry about the empty drop down because country list is still there. Only problem is it's not displaying.

Reason is for this is Control panel applets preventing from running accurately.

Phone and modem Options: telephon.cpl

Time and Date Properties: timedate.cpl

Region and Language Options: intl.cpl

Above are the applets that are running for them. You can get them from any workable place and replace them.

The path for above cpl files is stored.

C:WindowsSystem32

If you are familiar with registry editing, follow the below path.

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionTelephonyLocations

For example I edit it like this.

AreaCode : REG_SZ : 94

Country : REG_DWORD : 5e

Name : My Location

Well the Area Code and Country is referring to the codes in the country list. If you don’t get any country list as I mentioned above, you can get them, the reg file of country list from another computer and double click the file in your computer and write the registry entry.

I think it’s better if you can have a full scan on your machine. Because this scenario is not normal in windows environment. Surely you might have some malware infection on your system. Remember to keep your virus guard up-to-date. You can try some software like Malware bytes or any other kind of spyware removal tools. Preventive maintenance is always better than active maintenance.