How to resolve Samsung Galaxy S6 Edge rebooting problem

Asked By Tyrone E Louis 130 points N/A Posted on - 05/09/2015

I bought a new Samsung S6 Edge and I loved it. The only problem I encountered so far which now is worrying me is that it keeps on rebooting. There was a message saying about a Google component error.  So, I tried to uninstall an update of Google Service but it was still unresolved. My device still keeps on rebooting. It usually happens when I open Settings or Play Store. Anyone can help me please? 

• Status: Open
• Question Views: 840
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Hardware Components

Answered By Manny Coal 0 points N/A #185294

How to resolve Samsung Galaxy S6 Edge rebooting problem

You should try starting your phone in safe mode.

You can do that by switching off your phone.

You have to turn it back on while holding the volume down key till it reboots.

When phone is switch on the bottom left corner it should say safe mode.

Once the phone is in safe mode go to settings and play store it should work.

If both works you can go to play store and do update to all the apps that are required specially the Google service app you uninstalled.

About Manny Coal

Questions
0

Answers
26

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 05/09/2015
• Question Category: Hardware Components