Have not chosen to trust “AddTrust External CA Root”

Asked By Vivian R Simpson 20 points N/A Posted on - 03/05/2013

I did a small testing with this fresh client and approximately each Citrix WI site comes up with an SSL error 61.

The attached image shows the error message. Does anybody's idea to solve this?

Please let me know

Citrix receiver

SSL error

Contact your help desk with the following information:

You have not chosen to trust “AddTrust External CA Root”, the issuer of the server’s security certificate (SSL error 61).

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• Question Category: Database

Best Answer by Henriy William

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Answered By Henriy William 0 points N/A #176267

Have not chosen to trust “AddTrust External CA Root”

Dear user,

I have done a research for your problem via have found a solution.

 

This error occurs because the Ubuntu 10.4 is getting into your work through Citrix.

 

You have to download AddTrustExternalCARoot.crt.

 

You can download it from this website:

 

After downloading, move AddTrustExternalCARoot.crt to usr/lib/ICAClient/keystore/cacerts by using sudo mv.

 

Hope this will help you.

Thank you.

About Henriy William

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• Posted on - 03/18/2013
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Answered By Nichols Fryman 15 points N/A #176268

Have not chosen to trust “AddTrust External CA Root”

You are getting the SSL error 61 on your system because the SSL certificate is missing from the ICAClient folder/usr/lib/ICAClient/keystore/cacerts.
To resolve this issue:
1) Go to the Firefox and select  Edit -> preferences -> Advanced -> View certificates -> authorities tab -> find the missing certificate and export it to the local folder in the system
2) After exporting certificate to your local folder, export the certificate  to  /usr/lib/ICAClient/keystore/cacerts folder from the window that has the root permissions
3) As the certificate is in the ICAClient folder you will be able to run the client and connect

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• Posted on - 05/25/2014
• Question Category: Database