Google Chrome Youtube Sound error. Video Link inside

Asked By Christopher A Hopkins 40 points N/A Posted on - 11/08/2013

Hello experts,

While I was watching a YouTube video on my Chrome browser, I turned up the volume slider up to 95% on the YouTube player. However, I can't seem to adjust the sound bar. A dotted box will appear around the sound bar when I try to adjust the slider. I can't move the slider to more than half of the volume level. Everything works fine on my computer except for this. Can someone please provide some resolutions to my problem? Thanks.

For further information about the issue you can watch the video that I uploaded:

Video-sound-error-in-google-chrome

 

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• Question Category: MultiMedia Applications

Best Answer by Jed Calpable

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Answered By Jed Calpable 0 points N/A #193946

Google Chrome Youtube Sound error. Video Link inside

This issue can be attributed to the codecs used or the Add-Ons that are in play. Clear the cache and cookies on the Google Chrome, and try reloading the video. If YouTube still does that, uninstall the Add-Ons or disable them, and then try to play the video again. If it still does that, uninstall Google Chrome, and download the newest version of Google Chrome available, and install it. 

Play the video again without any Add-Ons present on the reinstalled Chrome. It should be running good after that. If it still doesn't, update the sound drivers and the codecs used by the computer.

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• Posted on - 11/09/2013
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Answered By John Kerry 0 points N/A #193947

Google Chrome Youtube Sound error. Video Link inside

Hi Christopher,

You need to clean the Cache and Temporary Files. To be Fresh in your browser when you open Youtube. To clean the cache you follow this instruction.

Google Chrome:

> Tools > Clear Browsing Data

Check the ff:

Clear Browsing History

Clear Download History

Empty the Cache

Delete cookies

Then Select "Everything" and Clean Brosing data.

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• Posted on - 11/29/2013
• Question Category: MultiMedia Applications