Fourth Generation Apple multi-touch media player error

Asked By Jada Johnston 10 points N/A Posted on - 01/20/2012

 

The USB cord that was connected to my media player was accidentally detached from the computer while I was conducting updates on the device. When I re-attached the cord, the system alerted a message that the media player that was currently in recovery mode was identified needed to be fixed through restoration.

I did what the system said and tried it several times but it was not working. I even tried to refresh but I was still encountering the same problem. What appears on the device screen is an indication of connection to the media player software.

I would like to ask for help on how to resolve this problem. Thank you! 

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• Question Category: Apple Software

Answered By lawrencedean 0 points N/A #109742

Fourth Generation Apple multi-touch media player error

Hello,

 

Were you trying to update it to the latest firmware? You could try restoring your device and update it again once it's restored. Restoring your device is like resetting it back to it's original/default settings, just make sure you backup everything (Apps, Music, Videos etc.) with you iTunes. 

 

iCloud and iTunes can back up most data on your iPhone, iPad, or iPod touch.

 

Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes.

 

https://support.apple.com/en-us/HT203977

 

Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.

 

Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.

 

https://support.apple.com/en-us/HT201252

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• Posted on - 01/23/2012
• Question Category: Apple Software