Files and Programs Deleted when Logging Out to Exchange Server

Asked By Jason de Jesus 0 points N/A Posted on - 12/19/2011

My Exchange Server 2010 SP1 is running virtually with Windows Server 2008 R2 SP1 in VMware. I am using the administrator account and I wanted to create another user account so I did with the local remote desktop. I also have added them to the administrator account. Is there something wrong with the Exchange Server? Because whenever I log in to the user account, it works so nicely and good. But when I log out from it, everything that I created was deleted. All the installed software was uninstalled. Everything is removed completely. Even my newly installed Microsoft Office Suite was gone despite the fact that it was installed in the admin account not the user account. I am sure I don’t have conflicting software installed but I was wondering why is this happening. I did not restart the computer. I just log off user account so I could switch to admin account. Please help me fix this problem.

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• Question Category: Exchange Server

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Answered By Clair Charles 15 points N/A #104074

Files and Programs Deleted when Logging Out to Exchange Server

You missed a very important step when reinstalling the ms exchange that you have on your computer, and that is why all your file were deleted. You have to know that uninstalling the application and installing it again sometimes may cause the files that you had created using it to be deleted, and therefore you needed to have done a backup of the files first before you did the installation of the software.

You will need to try and recover those files as follows:

• First you will need to have an Outlook client.
• And then you will click on Tools.
• And then you will select Recover Deleted Items.

See if that helps recover the files that have been deleted.

-Clair Charles

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• Posted on - 12/21/2011
• Question Category: Exchange Server

Answered By Jason de Jesus 0 points N/A #104075

Files and Programs Deleted when Logging Out to Exchange Server

I tried doing the steps that you gave in recovering my files and it worked. Thank you.

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• Posted on - 04/07/2012
• Question Category: Exchange Server