File Does Not Exist Error in Thunderbird 3.1.8

Asked By 0 points N/A Posted on -

I am using Thunderbird 3.1.8 on my Windows 7 computer. I am having issue when starting it. The error messages appeared on the upper left corner of my Thunderbird window.

The first error is stating: “Personal Address Book.. File does not exist (C:Usersmypcdesktop_tb_abook.mab)”.

The second error has the same error but with added error stating: “Collected Address… File does not exist (C:Usersmypcdesktop_tb_history.mab)”.

And lastly, the error is stating: “Start download (local) –Personal Address Book… File does not exist and Collected Address… File does not exist”.

How can I resolve this? I am also seeing that my name in the files is spelled incorrectly. Why am I having this kind of issues? What are the causes and fix for this? Thanks.

Answered By 0 points N/A #123671

File Does Not Exist Error in Thunderbird 3.1.8


Use the following procedure to configure thunderbird so that you will not experience those errors again:

  1. You will need to open the New Account Setup dialog box, and then you will select Email account, and click Next.
  2. You will then need to enter your name and e-mail address, and then click Next.
  3. Thereafter you will need to select IMAP, and then you will enter the name of your incoming mail server, and then click Next.
  4. Next you will have to enter your user name and then click Next.
  5. After you have done that, you will enter a name for your account and click Next.
  6. Then you will have to verify that all your information is accurate and then click Finish to create your account.
  7. After that you will go to the Tools menu, and then select Account Settings.
  8. You will then select Server Settings from the list, and then you will enter a port number for your incoming mail server.
  9. You will need to choose the Outgoing Server (SMTP) from the list, and then you will select your server and click Edit.
  10. Then you will enter a port number for your outgoing mail server and then click OK, and finally save the settings.

-Thompson Locker


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