What are the most common Avaya tricks played by the customer care to free the network line without directly cutting out the customer? Please tell me about their tricks.
Explain Avaya Tricks To Avoid Collision
The customer care agent plays tricks in many ways. They do it professionally. They perform the task in such a clever way that even the customer would not suspect a single thing. Sometimes they hide the problem behind the IT Department and sometimes by forwarding the application to the senior level executive. You should be aware of their plays.