Error on installing panda end point

Hi guys, I have a problem here in my post to share with you, I am having a hard time installing endpoint agent, right in the middle of the installation process an error occurred, with a message Error 2093. Contact your administrator , see below the full error screen.
Connecting to the server
Getting configuration data
Downloading signature file
Downloading protection
X Installing protection
Error 2093. Contact your administrator Connection settings
As I analyzed the error message above, this is about my installer, so I downloaded again a new installer, before I install it I check for some virus of the new file, none was found, so I install it again, and same error message appeared, please help me guys solve my issue, thanks.
