I have Windows 10 and I regularly watch videos and shows on Netflix. The previous month was still fine but this month it is acting weird. I keep seeing this error every now and then. It will disappear for a couple of days and then will appear again. Hope there is a solution.
You may encounter error code “U7361-1254-8004B82E” on Netflix if there is a problem with the current information or settings. To fix the problem, you need to delete the “mspr.hds” file. On Windows 10, open File Explorer then select “This PC” on the left pane. Next, double-click drive C then press Ctrl + F. Type the following then hit Enter:
mspr.hds
On the search results, locate the file and delete it. After this, start Netflix again then see if it works. If this doesn’t work, uninstall and reinstall Netflix. Download the free version of Revo Uninstaller and install. Once installed, start Revo then select Netflix among the applications and click “Uninstall.” Follow the normal uninstall process.
When uninstall is complete, click “Scan” to scan your computer for any leftover files and click to delete everything it finds. This removes everything the program created on your computer. When it is finished, exit Revo then download and install Netflix again.
