Error Code 0x800ccc0f Concerning IMAP.

Asked By 60 points N/A Posted on -
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Whenever I use IMAP in Gmail, I get an error that says unable to receive emails with imap.gmail.com. Can someone explain what error code 0x800ccc0f regarding IMAP means and suggest ways on how to fix this error if we get it in Gmail and Outlook too?

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Answered By 110 points N/A #325400

Error Code 0x800ccc0f Concerning IMAP.

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In Gmail, you can fix this error in three ways. First, by checking your password. Check if the entered credentials are correct otherwise, change your password.

Use an app password if you have the two-step verification process. Else, you need to allow less secure apps. You might need to re-enter your password in case if you have changed your Gmail password.

In Outlook, you will get this error, if you have a slow internet connection or connectivity issues with the exchange server, Firewall blocking MS Outlook outgoing and incoming emails, incorrect or corrupted Outlook profile settings, OST file corruption.

To fix the first issue, make sure that the configuration, settings, Gateway connections are proper.

Disable antivirus and Windows firewall.

Make sure that you check your Outlook profile settings, if they are incorrect, correct them, if you are not sure what is wrong, then delete the current default profile and update it. Clear up suspicious email from Outlook outbox and Outlook.

Verify your router’s MTU (Maximum Transmission Unit) size of your router can also affect sent or receiving particular mails.

Start MS Outlook in safe mode because doing so will not include any add-ins. This fix will help you in pointing out the faulty add-in that could have caused the error.

Answered By 590495 points N/A #328009

Error Code 0x800ccc0f Concerning IMAP.

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I think the problem there, if you can’t send or receive a message from your Gmail account using Microsoft Office Outlook or any email client, is with your Gmail account. In Gmail, you have to first enable IMAP or POP on your Gmail account before you can use an email client like Microsoft Office Outlook.

To enable IMAP or POP on your email account, open your web browser and log in to your Gmail account. Next, click the gear icon on the upper right corner of the screen then select “Settings.” In “Settings” screen, go to “Forwarding and POP/IMAP” tab then enable the appropriate settings. If you want to use IMAP, in “IMAP Access,” select “Enable IMAP” then click “Save Changes” at the bottom.

If you want to use POP, in “POP Download,” select “Enable POP for all mail” then click “Save Changes.” Now, in Microsoft Office Outlook, go to “Tools” then “Accounts.” In “Internet Accounts” window, go to “Mail” tab then click “Add” and select “Mail.” In “Internet Connection Wizard” window, in “Display name,” enter your full name or the name you want to appear in your email messages then click “Next.”

On the next screen, in “E-mail address,” enter your Gmail email address then click “Next.” On the next screen, select a server from the dropdown list (POP3, IMAP, or HTTP). If you want to setup a POP account, select POP3. If you want an IMAP account, select “IMAP.” After this, enter the details of the server from the list I created below then click “Next.”

On the next screen, in “Account name,” enter your Gmail email address then your Gmail password in “Password.” Click “Next” then “Finish.” After this, select “imap.gmail.com” item in “Mail” tab then click “Properties.” Next, go to “Servers” tab then under “Outgoing Mail Server” section, check “My server requires authentication” then click “Settings.”

On the next screen, make sure “Use same settings as my incoming mail server” is selected or checked then click “OK.” Next, go to “Advanced” tab then set the correct port numbers and protocols. When you are finished, click “OK” and that’s it. Test your new account by sending a new email message to your own email address.

If you receive an error, check the configurations below. If you want to use Microsoft Office Outlook as email client and send and receive email messages, you need to get your email account’s IMAP or POP settings. You won’t be able to use Microsoft Office Outlook until you have your mail configurations. You can get the correct settings from your mail service provider.

In Microsoft Office Outlook, there are two account types you can use: IMAP and POP. For Gmail, here are the correct IMAP and POP settings. For IMAP settings:

  • Incoming Mail (IMAP) Server – imap.gmail.com
    • Requires SSL: Yes
    • Port: 993
  • Outgoing Mail (SMTP) Server – smtp.gmail.com
    • Requires SSL: Yes
    • Requires TLS: Yes (if available)
    • Requires Authentication: Yes
    • Port for SSL: 465
    • Port for TLS/STARTTLS: 587

For POP settings:

  • Incoming Mail (POP) Server – pop.gmail.com
    • Requires SSL: Yes
    • Port: 995
  • Outgoing Mail (SMTP) Server – smtp.gmail.com
    • Requires SSL: Yes
    • Requires TLS: Yes (if available)
    • Requires Authentication: Yes
    • Port for TLS/STARTTLS: 587
  • Server timeouts – Greater than 1 minute (5 is recommended)

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