Error Activating: E_ADEPT_IO ActivationServiceInfo Error%20#2032

Asked By 10 points N/A Posted on -

I downloaded and installed Adobe Digital Edition completely. However, on opening the program, it executed an “Error Activating” below. I uninstalled it and reinstalled it again alongside rebooting the system.

This did not fix the problem and still it did not open.

What should I do to fix this problem?

Error Activating: E_ADEPT_IO ActivationServiceInfo Error%20#2032

Answered By 10 points N/A #149350

Error Activating: E_ADEPT_IO ActivationServiceInfo Error%20#2032


Hello Kim,

It is more likely that your system clock that is used dating the request is more than six hours off, and therefore you will need to rectify that. In case you reset your clock to a correct time, you should not get this problem.

Otherwise try using the following workaround:

  • You will need to close Digital Editions, and after that rename My Digital Editions folder to My Digital Editions, and then Save it.
  • After that you should try forcing re-activation:
  • Just go to Start, and then Run.
  • After that type regedit, and then find the following key: HKEY_CURRENT_USERSoftwareAdobeAdept
  • You will need to choose Adept , Edit and then Delete to delete that key.
  • After that you should open Digital Editions and then activate it using the same Adobe ID as before.
  • And then go to Library and then Add Item to the Library, and then try adding the books from Saved My Digital Editions folder.



Answered By 590495 points N/A #318868

Error Activating: E_ADEPT_IO ActivationServiceInfo Error%20#2032


Try downloading the program again because the software is now free for everybody. Download the free version of Revo Uninstaller and install it. Once installed, start Revo then select Adobe Digital Editions among the applications and click “Uninstall”. Follow the normal uninstall process. When uninstall is complete, click “Scan” to scan your computer for any leftover files and delete everything it finds.

This removes everything the program created on your computer. When it is finished, exit Revo then download Adobe Digital Editions. If the program still requires activation, make sure your internet connection is active when activating the product. The software is available for Microsoft Windows, Macintosh, iOS, and Android.

Login/Register to Answer

Related Questions