I am receiving the error message “Error 25090: Office setup encountered a problem with the office source engine, system error: -2147023836” while trying to access Microsoft Word/Excel 2003 in the Guest accounts on my Windows XP Professional computer. How can I solve the problem?
Hi Kate,
This error is caused if you have installed Office using AllUsers parameters or office was removed.
To correct the error, you need to follow the steps below:
· Insert the installation CD of your Office on the CD or DVD drive;
· Run the setup.exe file on the CD if it did not run by itself or automatically.
· Once the setup window pops up, you will then need to cancel and stop the installation.
· Click on Yes if it asks you if you want to exit the installation.
You do not need to finish the installation. Running the setup exe file will correct the errors.
Aristono
Hi Kate,
To resolve the problem, start your Setup program for Office. Kindly follow below instructions;
Note that you do not have to complete the Setup program. Setup fixes the error condition when it is first invoked.
Hope to solve your problem.
Best Regards,
A. Wright
