ERROR : [-10052] The authenticate_user script returned 4000.
My company has 50 employees working away from the office. They synchronize with our database daily and we have had no problems until two days ago. Now, whenever they synchronize, this error message appears in the record log:
ERROR : [-10052] The authenticate_user script returned 4000. I reviewed previous records and learned that it should “return 1000.” I am not sure what to do as I started work here only two days ago when the problem started. The employee I replaced left two days ago. Please advise me what to do and what is causing this error to appear. Thank you.