Emails going to two different settings for one email address

Asked By 7060 points N/A Posted on -

I have recently pointed my domain to a big commerce store and so changed my email settings to match the new instructions given by BigCommerce.

I am not receiving all my emails, if I open my old computer with the original settings I find emails which I hadn't received with my new email settings. has this happened to anyone before and know of a solution or does anyone have ideas about how I might ensure all my emails come to one inbox.

It appears as if only emails from certain people are getting through and others are going to the old settings.

Almost as if the DNS settings haven't properly propagated fully. Ideas. 

please help

Answered By 0 points N/A #195052

Emails going to two different settings for one email address


Well I understand your urgency. I am going to give you a link. Go through this link and I hope you will get out of your problem.


To view details of all your store’s email accounts, click Tools in the toolbar, then click Email accounts.

• The Email accounts tab lets you set up and manage your email accounts.

• The Email settings tab lets you set up a “catch-all” email address, to which all email for your store’s domain is sent if it does not correspond to the addresses you set up.


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